Yes, you can choose to leave your rating anonymously. However, only reviews with a name and email will have the option to upload a photo of your hairstyle and collect stars after submitting a review.

• 1–3 stars – Not satisfied Something went wrong, and your experience fell short. Please consider leaving a comment so we can make it right. • 4–6 stars – Okay, but could be better You saw potential, but something missed the mark—maybe in the service, timing, or results. • 7–8 stars – Good experience Things went well, and you’d likely come back. There may be small improvements we can still make. • 9–10 stars – Excellent! You loved your experience and would recommend us. These scores help us know what’s working best and motivate our team!

Your individual rating won’t be tied to your name unless you choose to share it publicly. Ratings and reviews help the entire Salon Lavish team grow, and we use your input to improve training and service.

We’re constantly improving Salon Lavish, and your experience matters. By sharing your thoughts, you're helping shape the future of our services—and supporting our team in delivering even better results.

Yes. Salon Lavish may share beauty-related data we collect with our product partners and marketing team to help improve the effectiveness of the services we provide and the products we use.

Stars are our way of rewarding your loyalty! Every time you book a service and provide feedback you earn stars. As your star count grows, you unlock access to exclusive deals, discounts, and freebies. The more stars you collect, the better the rewards. Keep an eye on your balance to see what perks you’ve earned!